Shipping Policy - PUUURE

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Shipping Policy

The majority of orders placed before May 14th do not apply to the below shipping terms. Orders placed prior to May 14th are subject to longer shipping/delivery times. Please contact support@puuure.comif you placed an order before May 14th and have questions regarding your shipment. We completely understand your frustration about these early shipments and delays but please know that it hasn't been easy for shipping carriers to navigate through this pandemic. With that being said, we strive to provide quality customer service to make your experience go as smooth as possible; so please do not hesitate to contact us if you have any questions or concerns. We seek your patience and understanding on this matter!

 

WHEN WILL YOU SHIP MY ITEMS?

  • All orders are subject to a handling period before shipment, usually 1-2 business days.
  • Most orders leave the warehouse within 1-2 business days after receipt of payment. Please allow up to 5 days for order processing and shipment.
  • You will then receive notification of both processing and shipment.

WHEN WILL MY ORDER BE DELIVERED?

  • Delivery times vary based on the shipping method chosen at checkout. USPS First Class Mail typically delivers packages within 3-7 business days. Priority Mail typically delivers packages within 2-4 business days. Please note, these delivery times do not include our order fulfillment handling period.
  • Please note, due to the corona virus, shipping carriers are experiencing occasional delays which could post-pone your delivery up to 5 business days.

DO YOU SHIP INTERNATIONALLY?

At this time, we only ship within the US. However, we do intend to accept International orders very soon.

HOW DO I TRACK MY PACKAGE?

You can check on the status of your order at any time by inputting your tracking number on the USPS website. You can also reach out to our customer support desk at support@puuure.com for any questions you may have.

Feel free to email us to check on your order status. We're happy to help.

SHIPPING COST:

Shipping fee's are subject to change and are calculated at checkout based on the items you purchased and your shipping address.

 

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